Maryland Small Business Development Center

Webinar- Don't Rain On My Parade-How To Win Over Negative Customers

Webinar- Don't Rain On My Parade-How To Win Over Negative Customers

Start Date: April 14, 2021
End Date: April 14, 2021
Times: 1:00 PM to 2:15 PM
County/Sponsor: Maryland SBDC
Location: Online
Cost: Free of Charge-Registration Required
Contact Information: Diane McFarland

How much can your online reputation be soured by can one nasty review or unhappy customer? Join strategist and marketing expert, Melody Belotte, to learn how to handle online feedback in a way that diffuses tension, resolves conflict, and transforms negative customers into raving fans.

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